Refund policy

You can always contact us with any concerns at info@topnotchtropical.com.

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and find a solution. If you have a problem with your order do not discard any of the  items including packaging materials.  You may be asked to return the item(s).

Non-returnable items
Certain types of items cannot be returned or refunded, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), or gift cards.  Please get in touch if you have questions or concerns about your specific item.